Prices vary based on region. You will see an estimated price in the app before you confirm your service. Once your Service Provider helps you, you’ll sign off on the final amount from their device. Prices are based on fair market value, meaning the average price of each service in the region.
No, with Mach1 you simply pay for roadside assistance when you need it.
No, with Mach1, our app finds the closest provider to you and dispatches them through our app, leading to revolutionizing standards in roadside assistance. Since we don’t use a call center or manual dispatch process there is no price haggling with Service Providers while you wait stranded on the side of the road.
The app itself is free to download. You simply pay for roadside assistance when you need it.
You can pay with a credit or debit card right through the app.
You’ll be able call Mach1 directly, 24/7 through the app.
Mach1 Service Providers comprise our network of talented individuals ready to help you get back on the road. From shops & tow truck companies to mobile mechanics and independents, our providers are ready to bring you the best roadside assistance experience possible.
All Mach1 Service Providers are vetted using a seven-point candidate check. We screen nationally, statewide, and even at the county level, to bring you the most trusted providers available. Our providers and insured and trained in safety practices so when you’re on the side of the road, they’ll know how to help.
Mach1 offers a list of preferred shops you can choose.
Yes, you can choose between standard and flatbed in the app.
You will get up to five miles tow with your initial service call, and anything beyond that is $2/$3 a mile.