"People Helping People"

At Mach1 We Believe
the roadside assistance industry can be improved
by making it on-demand and automated.

We got rid of subscriptions and annual membership fees and the manual dispatch process where someone haggles the price to come help you.

Our motto is “People Helping People.” And we believe that there are good people in the world that are truly willing and want to help others. This is the foundation that our company is built on.

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Vision:

Create a symbiotic network of customers and service providers
through an on-demand roadside assistance mobile app that automatically
dispatches providers based on consumers needs and provider expertise.

Mission:

To create and maintain an on-demand roadside assistance app that connects customers
with service providers through an automated system of dispatch and service.

Rick Narpaul

Founder & CEO

Rick Narpaul, is an entrepreneurial executive with more than fifteen years of progressive professional experience and responsibility with documented success in the areas of sales and marketing at various organizational levels. Rick prides himself on his ability to be self-reliant, a goal-oriented strategist whose dedication, perseverance and vision promote success. With an exceptional professional work history exemplifying his excellent organizational abilities, and proven record of completing difficult projects on schedule and under budget; Rick adheres to a mantra that seeks innovative and practical solutions to everyday challenges.

Laura Narpaul

Co-Founder & President

Laura Narpaul has extensive experience within such roles as Director of Marketing and Marketing and Media Director. Laura has overseen various marketing and advertising efforts while facilitating teams and financial budgets. In addition, Laura’s vast experience also include competencies within digital marketing, social media marketing, multi-channel marketing, extensive customer service, and community outreach. Laura’s professional experience also includes the management of new and existing customer relationships while building a strong customer base through multiple avenues and ensuring customer satisfaction.

Mark Nesseth

VP of Things

Mark Nesseth has decades of experience in the control and technology integration world. Countless hours of experience encompassing design, project management, managing and training staff of every skill level, and communicating all of these tasks with project owners. While working on large commercial projects Mark is comfortable researching local, state, and federal, code requirements, and consulting with regional AHJ’s(Authorities Having Jurisdiction.) Applying this information to detail the needed materials, specify and managing the labor and schedules, results in a complete technology system. This experience gives Mark a comfort level in working within highly detailed and regulated arenas. Mark’s ability to optimize and approach problem scenarios and work out resolution action plans with amiable resolutions for
all parties is his main strength. In addition, Mark’s focus on customer satisfaction allows him to forecast possible solutions and challenges with attention to making each obstacle an opportunity to learn and challenge himself.