There are several things you can do to avoid this situation or to get help if it happens. If it does happen, it’s important to stay calm. Knowing what your options are ahead of time can help calm the panic if it does happen to you.

What should I do if I locked my keys in the car?

1. Use a spare key

It’s important to always have a spare key. It’s a good idea to leave the spare at your home or with someone you trust that wouldn’t mind bringing it to you in an emergency. 

If you have locked your keys in your car, you know that having a spare with you may get locked in the vehicle as well.

2. Buy a car with benefits

Some cars won’t lock with the power-lock button if the key is in the ignition and a door is open. Other vehicles have a door-mounted keypad that lets you tap in a code to unlock the door. If you drive a vehicle with a telematics system you can call a toll-free number to have your car remotely unlocked. Those systems also offer free apps that let smart-phone owners unlock the doors.

3. Get a temporary key

Your car dealer might be able to make you a temporary key that will open the doors (but not start your car) so that you can retrieve your permanent keys. Most likely, you’ll need your vehicle identification number and proof that you own the car. Not to mention, you’ll need a ride to the car dealership.

4. Call for roadside assistance

Mach1 Services​ is an on-demand roadside assistance app that automatically dispatches help when you need it. We understand the sense of urgency that comes with being locked out and at Mach1 you can order a locksmith with the touch of a button. Then, the nearest service provider will be automatically dispatched to help. Wondering what does an auto locksmith do? Check out that article to find out!

5. Call a tow truck service

A convenient way to get your vehicle unlocked is to call a tow truck service. Knowing the cost for a tow truck and calling the one that is closest to your location can help speed up the process. At ​Mach1 Services​, you can get a tow truck fast with our on-demand and automated app. Once you download the app, simply select the tow truck service and our system will automatically connect you with the service provider closest to you. No more price haggling and the third party coordinating while you wait.

(Find out more information about how to unlock your car with your keys inside with that article!)

Who can I call to unlock my car?

1. Mach 1 Services

At ​Mach1, you can simply use our on-demand app to call the nearest provider to unlock your car. In fact, our system automatically dispatches a provider without a call center coordinating. We offer an on-demand platform and free customer account so you can access our vetted and background checked network without any upfront fees.

The nearest auto locksmith will be assigned and you’ll be able to talk and track their progress to you! Other services we offer are; flat tire changes, out of fuel, tow truck, dead battery, mobile mechanic, trip inspections, and other non-emergency police connection services.

2. American Automobile Association

Some organizations like the American Automobile Association, or AAA, also offer vehicle lockout services. However, there are a few differences. For one, you have to be a pre-paid member with proof of membership at the time the order is placed. They offer an app, but it still goes to a call center for provider assignment. This contributes to the infamous roadside assistance wait times. The provider they send won’t always be the closest.

3. Friends and Family if Available

We all hope we can call a loved one in a time of need. Possibly someone you’ve left a key with would be ideal to come to assist and it may only cost you a free lunch. If no one is available, and for about the cost of lunch, you can try the Mach1 app to find the closest provider to you.

How much does it cost if you lock your keys in your car?

The average cost of a vehicle lockout is usually around $50 – $200 depending on the services you need and the level of work involved. At Mach1 Services, prices vary based on region. You will see an estimated price in the app before you confirm your service. Once your Service Provider helps you, you’ll sign off on the final amount from their device. Prices are based on fair market value, meaning the average price of each service in the region.

Can you unlock your car with the keys inside?

The short answer is ‘it depends’. In most cars, if you exit the car and do not touch any locks (remote, key, or inside doors), the car will remain unlocked even if the keys are inside. However, if you lock the car and accidentally leave your keys inside it is likely that you won’t be able to unlock your car. In most keyless models that use a button to ignite, the car has a proximity sensor which will detect where the key is. If the key is inside the car then it will not allow the car to be opened from the outside. It all depends on which type of car or model you have.

How to choose the best option for lockout service.

You have a few options to choose from when you’ve locked your keys in the car. Leaving a spare key with someone you trust or in an easily accessible spot can save you money, but may not save you time. Pre-paid roadside assistance memberships are an option. You will want to read the fine print before you purchase one as the fine print will often specify hidden charges for certain makes and models. The new way to get lockout services is to use the Mach1 app which has no upfront fees and provides an automated process saving you time and money. We hope you never need it, but we’re here if you do. Safe Travels!

The post What do I do if I locked my keys in the car? appeared first on Mach 1 Services.

The 5 Best Roadside Assistance Services

Roadside assistance services are available to help drivers in a variety of car-related situations. Such services include fuel shortages, lockouts, flat tires, or mechanical failure. The ways we access these services are changing. Although common, the prepaid membership model isn’t the only way to guarantee help when you’re broken down on the side of the road.

Here is an overview of the best roadside assistance service options.

1.     Mach1

Mach1 ranks among the best roadside assistance companies that automatically dispatches help, whenever your vehicle breaks down. Mach1 provides on-demand roadside assistance to help drivers repair and fix their cars in no time. The patent-pending technology offers a wide array of features to streamline multiple roadside assistance services. Users can access their services through Android and iOS apps, which are available for free download. This option gives you the reassurance you want without the membership and hidden fees.

GPS location tracking and the efficient dispatching system are highlights of the Mach1 app. Without any human intervention, the system works using algorithms to locate the nearest roadside assistance, providers. Then, it automatically dispatches them to customers in real-time.

There are no subscription or membership fees; this means you only pay for the help that you need, and at fair market value so you never get price gauged. In-app communication connects you and the provider directly eliminating the middle man and extra frustration.

Here are the services you can enjoy with Mach1.

• Dead Battery
• Flat Tire
• Mobile Mechanic
• Out of Fuel
• Non-Emergency
• Tow Truck
• Trip Inspection
• Free Non-Emergency police department connection

2.     Allstate

Another famous roadside assistance company that offers a whole range of services is the Allstate Motor Club. From fuel delivery to special discounts and standard lockout assistance, you get multiple services with plenty of benefits for every plan. There are three plans, and users don’t have to pay any extra charges to add their spouse to the plan. However, you will have to pay a small fee if you add a family member under the age of 23 and many members pay additional fees after service has been completed.

Drivers get instant access to qualified providers whenever they are stranded on the road. The basic plan provides coverage for personal automobiles, SUVs, vans, and light trucks. However, it does not cover motorcycles, trailers, or RVs.

3.     Geico

Geico relies on a third party network of providers to get you help. There is no fully automated way to request help so a call center will assign a provider to you. No matter where you get stuck, Geico’s roadside assistance services can come to the rescue. Whenever you have a broken windshield, a flat tire, or any car-related issue, you can ask for help in the Geico mobile app, and then a call center will contact you. GEICO emergency roadside services offer comprehensive assistance and cover many emergencies. The most prominent features of the services include:

• Labor to change a flat tire
• Jumpstarts for dead batteries
• Lockout services

4.     AAA

AAA provides roadside assistance to members from all 50 states. Once you sign up with the company’s services, you get coverage across the U.S. The highlight of their services is that there are no age restrictions on membership plans. AAA provides three tiers of roadside assistance services: Classic, Plus, and Premier.

The service offers extensive coverage not just for cars but also for utility trailers and RVs. Thanks to its Plus RV membership plan, drivers get towing for extra vehicles, up to 100 miles. If you sign-up for the Premier RV plan, you get towing service for up to 200 miles. Subscribers are happy to know that the plans also include bicycle services.

Enjoy excellent roadside assistance services whenever your car or utility trailer breaks down. The AAA club partners with local private towing companies to provide dead battery, flat tire, and unlocking services whenever your car or utility trailer breaks down. Be sure you have your card on you if you need services and read the fine print for hidden and extra fees.

5.     USAA

With a mission to serve the military community, USAA provides 24-hour roadside to military members and their families’. Costs differ according to the plan you select but you pay per vehicle. They also use a third party to manage all their services. Here is an overview of the services you can enjoy with the USAA.

Towing: There can be a fee depending on your coverage. Check the package and plan as there are commonly extra fees.

Jump-Starts: USAA’s partners offer battery services through professionals who can jumpstart your battery. If your vehicle doesn’t engage they may dispatch another provider that can tow you.

Flat Tire: If you don’t want to replace your tire, USAA offers flat tire replacement services on standard passenger vehicles. Like most companies, USAA will not provide replacement services for your motorcycle and they do not have spares. If you don’t have a spare they’ll send a tow truck.

Lockout Services: Whenever you need such services to regain entry to your vehicle, USAA professionals will help you with a tool or a pump wedge to unlock your car door.

Gas Delivery: No need to worry when your car runs out of gas. Reach out to USAA roadside assistance services to get fuel delivery. You will receive enough fuel to drive to the nearest gas station.

How does “Roadside Assistance Near Me” work?

When choosing a roadside assistance service, it is essential that you gain a clear understanding of the different roadside assistance service providers operating in your area. You can use Apple Maps and Google Maps to discover or locate these services. These apps and tools will also provide directions to all locations. Once you type ‘Roadside assistance near me’ or another search such as ‘Mobile Mechanic near me,’ you will get a list of the best and most popular roadside assistance companies to help you choose the ideal one according to your needs and budget.

Keep in mind companies like Mach1 vet and background check providers. An internet search may get you direct contact with a company but that doesn’t mean it’s safe or less expensive. Providers typically charge more to direct customers than through your other options.

Final Thoughts

Now you know about the best roadside assistance companies and the kind of services they provide to help you get back on the road. Nonetheless, don’t forget to browse their plans and packages before choosing a service so you can compare prices for a better understanding. And if your car ever breaks down on the side of the road or any other unexpected circumstance, remember the new on-demand and automated Mach1 method. Saving customers money while you have the reassurance someone will be there to help when you need it most. While roadside assistance is important, you may be able to save yourself a little trouble with a pre-trip inspection.

The post The 5 Best Roadside Assistance Services appeared first on Mach 1 Services.

Personal safety is important. On the one hand, if you drive on an empty tank you run the risk of overheating your fuel injectors or clogging fuel filters. On the other hand, do you really want to go to the gas station right now?

Can you get gas delivered?

Thank goodness there are options for you when you run out of gas. No one wants to be stranded on the side of the road, and in our current times, we have to weigh our options of heading to the gas station as well. We hope to give you some information that will help you stay safe and help you get on your way quickly and efficiently. First, we’re going to discuss whether Uber will deliver gas to stranded drivers. We’ll also do a deep dive into all of your options to have gas delivered. And then, we’ll talk about if your car will turn on if it has no gasoline. So, please keep reading and remember, keep all of the contact information you need for roadside service in a safe place so that you’ll have it in a pinch. 

Will Uber bring you gas?

In these times companies like Uber and their food delivery service, Uber Eats, have expanded their options. You can get just about anything delivered to your doorstep. And thankfully so, it’s nice to take a break from cooking all our quarantine meals. 

Unfortunately, though, ride-hailing companies and food delivery companies do not deliver gas to a stalled driver. However, there are other ways to get gasoline delivered to you. We listed a few of the services that will deliver your gas below. 

Locations you can call to bring you gas.

Even knowing that there are companies out there to help if you’d run out of gas, you should still consider going to the pump, and checking your fuel tank before heading out. Gas delivery because of the pandemic is one question, but being stranded on the side of the road because you ran out of gas can be dangerous. We’ll explain the fastest and most budget-friendly ways to get help. Below are a few of those options.

1. Pre-paid Membership of Roadside Assistance

We all know the infamous AAA or other insurance companies like Allstate, USAA or Geico who all offer a pre-paid roadside assistance membership which often includes fuel delivery. These memberships can range from $52 for your most basic to over $119 on an annual basis. Your out-of-fuel service options can vary depending on the type of plan you have. Beware though, you’ll have to sign up for this ahead of time whether you use it or not, and many plan levels will make you pay an extra fee for the fuel itself.

1. Local gas stations

Some local gas stations that have towing services will have fuel delivery as an option. You’ll have to google to find the closest gas station to your location. Be aware that there may not be a gas station close to you, however. So, it may be safer for you to call another form of roadside assistance such as a non-membership roadside assistance company. The prices for this can vary but often can run you over $100-a-pop. 

1. Free Membership Roadside Assistance

Mach1 is an on-demand roadside assistance company that doesn’t charge a membership fee for gas delivery. You can contact them via their mobile phone app to get gas delivered whether you’re stranded or just want to fill up at home. Prices range from $45- $60 and you only have to pay when you need it. Because they connect you directly to vetted providers, you can contact the provider directly to request more than two gallons. The provider is automatically dispatched to you based on who is the closest to you, making your wait time significantly less. You’ll also be able to see the providers location on a map as he drives to your location.  Other services offered range from flat tires, help with dead batteries through mobile mechanic services and even help when you accidentally lock your keys in the car.

1. State roadside assistance

States such as Indiana and Michigan offer roadside assistance for stranded drivers,  but only in some areas. Indiana’s Hoosier Helpers will deliver fuel to stranded drives in central, northwest and southern Indiana. And Michigan’s Freeway Courtesy Patrol will deliver fuel, oil and other system fluids to stranded drivers in southeast Michigan and beyond. Check to see if your state has a courtesy patrol before you leave for that long driving trip. If they do offer roadside service, keep their phone number in a safe place. You may want to check ahead of time for their fees, as some times they’ll just dispatch a provider and you’ll get the bill. 

1. Cellphone roadside assistance

Verizon will bring you up to three free gallons of gas if you choose the roadside assistance option when you sign up for a phone contract. The cell phone provider charges $3 per month for each phone on the account and you pay whether you use the service or not. They use a manual dispatch option which can make wait times exceedingly long. 

Will your car turn out without gas?

Yes, you’ll still be able to turn on the electronics, but then you’ll have a bigger problem on your hands if your battery runs dry. So, unless you need to charge your phone in order to call for help, it’s a good idea to turn the car off. And, don’t worry, your emergency flashers will stay on even if the car is turned off. But, if you don’t know what to do when your car runs out of gas, check out our article on the 5 things you can do when your car runs out of gas on the highway. 

Going for a drive to get out of the house.

These days many of us are staying home to stay safe and our only option to get out is to go for a drive. It’s a good idea to plan ahead as best we can if we’re going to do this. Creating a free Mach1 account for fuel delivery or other roadside assistance needs takes less than two minutes and is worth your while.

Final thoughts

We keep hearing these are uncertain times. But there are things we can control. We can control how we save our money but switching from a pre-paid membership to a free one that has even better benefits. We can consider all our options and be smart and savvy consumers. We can make decisions that protect our family, friends, and even colleagues. We can get out for a drive to take a break from our own four walls. We can plan for the unexpected for our vehicles. And we can remember we are more connected now in new ways than we’ve ever been. Stay safe and safe travels!

The post Can you get gas delivered? appeared first on Mach 1 Services.

 It’s so annoying to end up on the side of the road with a flat tire. But that happens frequently, especially where I’m from. The winters are terrible on our roads creating potholes after every thaw. And you know what potholes cause? Yep, flat tires! In fact, according to Carfax.com, seven drivers suffer a flat tire every second. If this happens to you, you may be asking yourself, “Can I call someone to change my flat tire?”

Can I call someone to change my flat tire?

It can be dangerous to be stuck on the side of the road with a flat tire. Between extreme weather conditions and traffic, there is always a risk that another vehicle may hit yours. So, our advice is to call someone as quickly as possible to fix your flat tire. If you’re a new driver who’s never experienced a flat tire, or you just need a refresher course, this article will tell you all you need to get you back on the road quickly. First of all, we’ll tell you who to call in case of a flat. We’ll go into how much it will cost for roadside assistance. And we’ll answer some questions about if it’s OK to call the police directly or call 911 for a flat tire. And lastly, we’ll tell you what to do if you have a flat and no spare. So come along for the ride as we answer all of your flat tire questions!

(Stuck at home with a flat tire? Check out this article on how to fix a flat tire at home!)

Who can you call when you get a flat tire?

If you have a roadside assistance plan, then you should call them first. It’s a good idea to keep your membership information saved on your phone if you do have a roadside assistance pre-paid plan. But, if you don’t, there’s no reason to worry. There are many on-demand services and independent providers that don’t need tow truck services to help you.

Here are some other ways to get help.

1. If you are in a true emergency situation, do not hesitate to call 911. 
2. Use the Mach1 Services app to reach a local non-emergency police department.
3. Check the back of your driver’s license for state-provided roadside assistance. 
4. Google for help using a search like: “emergency tire service.”
5. Use the Mach1 app to find the closest provider to you at fair market prices

How much does it cost for roadside assistance to change a tire?

Roadside assistance plans offer “free” tire change. Many plans ranges from around $52 to $119 per vehicle. But many times, there will be an additional fee for service. Be sure to check the fine print as you may only be allotted so many tow miles or certain services. Personally, I’ve had a $9/mo plan and still had to wait four hours for help and still got a bill at the end of it. Remember, either way, you’ll still have to get the damaged tire repaired or replaced, so that will be another expense. Just make sure you check your roadside assistance plan because they may be eligible for reimbursement of the tire repair. While there are potential advantages, it’s crucial to prioritize safety and responsible behavior. Ensure that you are following the rules and regulations of the changing tire process, and avoid getting too absorbed in to the detriment of your surroundings and safety. Always keep in mind that your primary focus should be on the road and ensuring a safe driving experience.

There are also on-demand options like Mach1, that offer pricing at fair market prices and free membership. Their prices for flat tire service range from $55-$70 and are paid only as needed. 

Don’t want to break the bank on a flat tire? Learn how to change a flat tire here!

Can you call the police to change a tire?

Yes, it can be a good idea to call the police to help you with a flat tire, especially if you are in an unfamiliar, possibly dangerous area, or if your car is blocking traffic. The police will be able to put flares around your car so that other drivers will see it, and luckily, they are trained to change tires. If you need police assistance but it is not an emergency you can use the Mach1 app to contact a local non-emergency police department. 

Can you call 911 for a flat tire?

65% of 911 calls are for roadside assistance. NOT all of these people have true emergencies. If you are in a true emergency, stuck on the side of the road with a flat tire, you should never hesitate to call 911. But if you are in a safe situation you may want to source your own roadside assistance provider as you’ll have to pay the provider the police find you anyway. If you do need to call 911, the police will wait with you until a tow truck or other help arrives.

How do I get state-provided flat tire assistance?

Many states have their own programs to help rescue stranded motorists. The easiest way to find out if your state has one is to check the back of your drivers license card. If your state has a program, there will be contact information on your drivers license. Many times these programs help you get roadside assistance. They’ll call the police for you, and then the police will call their local roadside assistance provider. If you aren’t interested in doing your own research to get help this could be a good option for you. Keep in mind that you’ll be responsible for the invoice from whichever provider the police find for you.

How can I find my own roadside assistance provider for my flat tire?

Doing search engine research will give you many options for roadside assistance providers. You could use searches like, “roadside assistance,” or “breakdown assistance.” You’ll want to consider safety if you go this route as many companies do not background check their providers. You’ll also want to ask about hidden fees and upfront fees. Make sure to also ask if they can actually help you right away as many times providers will, “stack” calls. This means they’ll accept your job, but they won’t actually come to help you until they finish with other jobs first. 

The new way to get roadside assistance help.

The days of needing to call and wait on hold while a dispatcher finds you roadside assistance are over. Utilizing the technology Mach1 has built, companies are now offering on-demand roadside assistance. You can even get fuel delivery service! This pay-as-you-go model saves most people money as they rarely need to use their paid memberships. You don’t need to call anyone. You simply open the Mach1 phone app and select the service you need. The automated dispatching system finds you the closest service provider and they are dispatched to you in real-time. You can even track them and call them directly without the need of a call center representative. So while the old ways of getting roadside assistance are still there, you may want to consider this new model to save time and money. 

How much does it cost to change a flat tire on your own?

There are a few items you’ll need if you’d like to change your own tire. Before you consider doing this, you’ll need to make sure you’re in a safe location away from traffic or other hazards. Here’s a quick list of what you’ll need to have on hand. Make sure you have a jack, a floor jack is best if possible. You’ll also need a lug wrench and if you have wheel locks, you’ll need the keys to unlock them, safety flares or flashers, and of course your spare tire. Make sure you check that the spare is properly inflated before putting on your vehicle. And remember, not all cars come with spares anymore so you may want to invest in run-flat tires. This is another time you should consider calling your local non-emergency police department for assistance. If you don’t have a spare, you’ll need a tow truck to take your vehicle to a local tire shop. Companies like Mach1 will soon be offering a universal spare rental which will save consumers money on tow truck fees.

Here is a price list of everything you need if you’re going to change your own tire:

Electric Car Jack $75.99

Repair Kit including air compressor, jumper cables, glow sticks, and other safety items $88.97

Lug Wrench $13.99

(Check out the best flat tire repair kits out there in this sweet article!)

What do you do if you have a flat and no spare?

If you don’t have a spare tire, you could attempt to repair the tire on your own. But I wouldn’t advise that; it can be very dangerous to try to repair your car on the side of the road. As we spoke above, your best bet is to call for roadside assistance, either from a dedicated company like Mach1, or another already purchased a plan, or from a tow truck, your state, your local police, or 911. It’s useful to do your research on how a tow truck works before you go on that long driving trip. Decide on your ideal method of getting help and be ready to put that plan into action. And please make sure your cellphone is fully charged before you head out on the road.

Prepare and stay safe.

Well, now you know what to do if you get a flat tire and are stuck on the side of the road. If you need help, we’ve given you a few options. We’ve also priced out how much it will cost for roadside assistance. And brought you up-to-speed on the new on-demand and automated options. Enjoy the road and safe travels.

The post Can I call someone to change my flat tire? appeared first on Mach 1 Services.

At Mach1, we’re changing the way roadside assistance gets done. Our on demand roadside assistance and patent-pending technology automated the ordering, dispatch and payment processes like no one else in the industry.

If you’re either thinking about becoming a Mach1 service provider or a part of our network, we’d like to make sure you’re ready to take calls.

If you haven’t signed up yet, please visit https://provider.mach1services.com/ to get started.

Here is a checklist of things you’ll need:

1. Make sure your account is active and you and/or your drivers are fully registered. If you are active you will see a green circle next to your provider number. An example is shown below. *You will have to complete the initial registration process to gain access to this dashboard.

2. Download the Service Provider app. Each driver will need to download and sign in to the app and mark themselves “available” in order to take calls.

Android users click here: https://play.google.com/store/apps/details?id=com.mach1services.provider

iOS/Apple users can click here: https://apps.apple.com/us/app/mach1-provider/id1446907358?ls=1

3. Please read through the Mach1 Service Provider guide below. There is important information about how to take calls and get paid for Mach1 calls. You can also watch a tutorial here: https://youtu.be/T0AkNIaA7Js.

We’re thrilled that you are a part of our network! Remember the Mach1 motto of “people helping people,” as we bring a new standard to this industry.

If you have ideas or would like to participate in our ambassador program please send us a message- we’d love to hear from you! 

Wishing you the best & safe travels! 

The Mach1 Team

 

Mach1 Service Provider App Guide

Being a Mach1 Roadside Assistance Service Provider makes taking calls and servicing customers easy. Here is a step-by-step guide on how to do it.

1. Get Started. 

After you’ve downloaded the app and become an “active” provider, click on the Get Started button on the first screen. 

2) Permissions. 

Please make sure to allow all permission requests, as that is how we will dispatch you and help you get in touch with customers. Choose “Always Allow” on the location request, “Allow” on the notifications, and “OK,” on the final location permission request.

3) Provider Number & Verifications

Next, you’ll enter your provider number, an example is SP12345 or for a business B12345-1. Then, enter the phone number that you used to sign-up as a provider or the number of the driver you signed up. You’ll get a verification code notification to that phone number. Enter the code and you’ll your session will be authenticated.

4) Taking Calls

Mark yourself “Available” for taking roadside assistance calls by touching the blue switch on the top right-hand side of your screen. You’ll know you are eligible for taking calls when the bar across the top is green and says, “Available.” You’ll get a push notification dispatching you to a customer when you’re being dispatched. Click on the push notification and next you’ll see the, “Requested Services.” Click the blue “Accept,” button to start the service call and navigation to the customer.

5) Navigation & Contacting Customer

Turn-by-turn navigation will automatically open guiding you to your customer. You can minimize the navigation by hitting the “X” on the lower right-hand corner. With the navigation minimized, you’ll see other options on the map. You can call or text the customer by selecting the “Contact” button on the right. This is will issue a temporary number that you can communicate on while you’re servicing them. When you get to the customer, you mark yourself as “Arrived” in the app. From this screen, you can complete the service. We recommend you review the “safety first” checklist on every call.

6) Service Summary & Notes

From the “You Have Arrived” screen you can click on the blue button that says “Checkout.” This is where you will enter the final dollar amount of the service. Touch the amount and you’ll be able to adjust the price based on the price window. You can also “add service item” by clicking the link in the top right corner. Just remember to make sure you’ve gotten the customer approval before completing any service work outside of the pre-negotiated price window.

7) Invoice, Rating and Service Notes

Once you have confirmed the final price, an invoice will be issued. Have the customer sign the invoice from your device and click confirm. This will transfer the money into your Stripe account, minus the Stripe transaction fee and Mach1 operating fee. The funds will be disbursed into the account you registered within 24 hours (48 rolling hours). After you confirm the invoice, the customer will rate you on a scale of 1-5. You can enter any service notes, and then you’ll see a safe travels message. You’ll be automatically redirected back to the map page where your availability will still be marked as “Available.” If you’d like to take more service calls you will just wait for the next notification. If you’re done taking calls for the day you’ll need to mark yourself “Unavailable,” and you won’t get any more roadside assistance calls.

If you’d like to become a Mach1 Service Provider, please visit our website: https://provider.mach1services.com/.

Dive more into understanding roadside assistance services to know the best when stuck in roadside assistance service.

The post How to take Mach1 Roadside Assistance Service Calls appeared first on Mach 1 Services.

The problem with the current model:
The current roadside assistance model has many problems. Many consumers deal with the headaches and frustrations simply because there has been no other option… until now.

What they don’t like:

• Long wait times
• No GPS which leads to providers not able to find them
• Subscription fees when it’s not used
• Hidden fees/ extra fees
• Manual dispatch (they call or chat someone, that person finds a provider, who may not be the best, but just answered their phone)
• No vetting of providers so they don’t know if they are truly safe

Introducing Mach1:

Mach1 is an app that automatically dispatches service providers based on the proximity and service of the customer in need.

• On-Demand (Pay only when you need)
• Automated dispatch
• In-app communication to the provider
• Vetted and insured providers
• Faster response
• Emergency contact notification
• Family plans with no upfront costs

Roadside Assistance Services available:

Flat tire
Tow Truck
Dead battery
Out of fuel
Lock Out
Trip Inspection
Mobile mechanic

About Mach1:We’re on-demand, automated, and save the customers time and money. Our integrated platforms work in real time to dispatch the closest provider, allow providers & consumers to communicate, and harness GPS technology. We offer safety training to our background checked and vetted providers, making safety our first priority.

Mach1 is launching in San Antonio, Summer 2018. If you would like to be notified when it’s available please email info@mach1services.com. Alternately you may call the office at 210-503-5880. To become a service provider please click here.

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